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FocusTimes — Support

Last updated: 2026-06-05

Welcome! This page covers how to get the most out of FocusTimes, common questions, and how to reach us.


About FocusTimes

FocusTimes is a focus and study timer for iOS. It helps you stay on task using structured focus and break cycles — either with built-in routines like Pomodoro and Deep Work, or with your own custom schedule (e.g. “Study 4 hours with 15-minute breaks”).

Highlights


Quick start

  1. Open FocusTimes
  2. Pick a preset, or tap + in the top right to build your own scenario
  3. Tap Play to start the timer
  4. Lock your phone if you want — the timer keeps running, and you’ll see the countdown in the Dynamic Island and on the Lock Screen
  5. After each phase ends you get a notification, a haptic, and the timer auto-advances to the next phase

Frequently asked questions

General

Q: Do I need an account? No. FocusTimes works fully offline and doesn’t require sign-up.

Q: Is my session data synced across devices? Not at the moment. Sessions and scenarios are stored only on the device you’re using. iCloud sync is on our backlog.

Q: Does FocusTimes work on iPad or Mac? The app is designed for iPhone first. iPad and Mac (via “Designed for iPad”) may run but the layout is optimized for phones.

Timer

Q: Does the timer keep running when I close the app or lock my phone? Yes. The timer is anchored to a wall-clock end time, so even if the app is suspended, when you return iOS will fast-forward the timer to the correct phase and update the UI. Local notifications fire on schedule regardless.

Q: Why didn’t I get a notification when a phase ended? Check:

  1. Settings → FocusTimes → Notifications is Allowed
  2. Inside the app: Settings → Notifications when phase ends is on
  3. iOS Focus or Do Not Disturb isn’t silencing notifications
  4. You weren’t on a phone call or in another full-screen app that suppresses banners

Q: Can I skip ahead to the next phase? Yes — tap the forward button next to the Play/Pause control.

Q: Can I edit a built-in preset? Not directly. The built-in presets are read-only. To customize, create a new scenario via the + button using your preferred values.

Custom scenarios

Q: How do I create a 4-hour study session with 15-minute breaks? Tap + on the home screen → set:

This gives you four 60-minute focus blocks with 15-minute breaks between them = 4 hours of focus.

Q: Can I delete a custom scenario? Yes. On the home screen, long-press the scenario card → Delete.

Q: Can I edit a custom scenario? Long-press the scenario card → Edit.

Sounds

Q: Why is the sound section in Settings showing “None”? That means no ambient sound is selected. Tap the picker and choose one (e.g. Countryside Birds or Sea Waves).

Q: The sound is too loud / too quiet — can I adjust? Yes. In Settings, drag the volume slider while a sound is selected. Use Preview to test.

Q: Why does the sound stop during a break? By design — ambient sound plays only during focus phases. It automatically fades back in when the next focus phase starts. Tap the speaker icon in the top right of the timer to mute mid-session.

Q: Can the sound keep playing when my phone is locked? Yes — make sure your phone isn’t on silent ringer and the system volume is up. The app declares the audio background mode, so playback continues with the screen off.

Live Activities & Dynamic Island

Q: I don’t see the Live Activity on my Lock Screen. Live Activities require:

Q: I don’t see the Dynamic Island timer. The Dynamic Island is available only on iPhone 14 Pro and newer Pro models. On other iPhones you’ll still see the Lock Screen Live Activity.

Stats

Q: How is my streak calculated? Your streak is the number of consecutive days (ending today) on which you completed at least one focus session. If today has no completed session yet, the streak shows the count up to and including yesterday — start a session to extend it.

Q: Can I export my session history? Not yet. This is on our roadmap.


Troubleshooting

The app crashes on launch

Try:

  1. Force-close the app (swipe up from the bottom on iPhone)
  2. Restart your iPhone
  3. Update to the latest version of iOS
  4. Update FocusTimes from the App Store

If it still crashes, please email us with your iPhone model and iOS version.

The Live Activity is stuck or shows the wrong phase

End and restart the session from inside the app — the activity ends and a new one starts. If the issue persists, swipe the activity off the Lock Screen to dismiss it manually.

The notification fires but the in-app timer hasn’t moved

This is rare. Open the app and the timer will re-sync to the correct phase. The notification time is authoritative.

Settings changes don’t seem to take effect

Settings save instantly. If you don’t see the change, try fully closing and reopening the app.


Send feedback or report a bug

We love hearing how you focus! Please include:

Email: phanminhtam002@gmail.com

We’ll do our best to respond within a few days.


Privacy

We collect no data. See the Privacy Policy for the full statement.


Thank you for using FocusTimes. Stay focused.